Students’ opinions and comments matter to the ORU library. The library staff paid close attention to students’ needs and upgraded some of their services based on what they heard.
1. Extended Library Hours
The library extended their operation hours. Students now have access to the library every day until 11:30 p.m. except on Fridays when they close at 7:30 p.m. Assistant Director of Public Services Jane Malcolm said this change has been in the works for several years, but was delayed due to budget issues.
“Our budget was staying static,” said Malcolm. “Minimum wage went up, our budget was still static. [So] we have to figure out how to be creative with the resources that we do have.”
The self check-out service is a way the library can extend their hours without the extra expense of paying for student workers. It enables students to take out books without help from library employees during the extended hours.
2. More e-books
ORU’s library had a merry Christmas last December, with 20,000 e-books added to the catalog. Although a library survey showed students prefer print books, e-books have the advantage of being used 24/7 by multiple users. This acquisition makes a total of 127,000 books the library offers, with more than a quarter as e-books. In addition, e-books require fewer employees to process each book.
“I cannot imagine the labor that would’ve taken to process 20,000 books,” said Malcolm. “That’s really exciting for me, that it enables us to serve more students with the same money.”
3. Reserve Rooms Online
Students now have the opportunity to reserve library group study rooms online through the ORU app or sign-up at the kiosk located in the Library Information Commons (LINC).
4. Scan a Book
Three-in-one canon machines work as a printer, scanner and photocopier. However, a new scanner is available at the LINC. This new device will make scanning easier and more convenient, and will free up printers.
5. Research Help
A new desk was built for one-on-one research help at the LINC front desk, from 8:30 a.m. to 5:30 p.m. The library also offers library instruction classes called LIBBI.
This class instructs students on how to search specific content for any given subject.
“If you are the person that knows how to find information, everybody will think you are brilliant,” said Malcolm. “The person who knows how to find the right kind of information has a lot of power.”